Effective Date: 14/04/2026 Exact Locksmiths (“we”, “us”, “our”) operates the website https://exactlocksmiths.co.uk and is the data controller of your personal data. ⸻ 1. Information We Collect We may collect: • Name • Phone number • Email address • Details of your enquiry • Website usage data (via cookies and analytics tools) ⸻ 2. How We Use Your Information We use your data to: • Respond to enquiries • Provide locksmith services • Improve our website and services • Monitor performance and analyse traffic ⸻ 3. Cookies and Tracking We use cookies and similar technologies, including: • Google Analytics • Google Ads • Google Tag Manager These help us understand website usage and measure advertising performance. You can manage your cookie preferences using our cookie banner. ⸻ 4. Legal Basis for Processing We process your data based on: • Your consent (e.g. accepting cookies) • Our legitimate interest (responding to enquiries and improving services) ⸻ 5. Sharing Your Information We may share data with: • Service providers (e.g. website hosting) • Analytics and advertising partners (e.g. Google) We do not sell your personal data. ⸻ 6. Data Security We take reasonable steps to protect your data from unauthorised access, loss, or misuse. ⸻ 7. Data Retention We keep your data only as long as necessary to provide services or comply with legal obligations. ⸻ 8. Your Rights Under UK GDPR, you have the right to: • Access your data • Correct inaccurate data • Request deletion • Object to processing To exercise your rights, contact us below. ⸻ 9. Contact Exact Locksmiths Phone: 07770 188815 Website: https://exactlocksmiths.co.uk ⸻ 10. Changes We may update this policy from time to time. Changes will be posted on this page.