Terms & Conditions Effective Date: 14/04/2026 These Terms & Conditions apply to services provided by Exact Locksmiths (“we”, “us”, “our”). ⸻ 1. Services We provide mobile locksmith services, including: • Emergency lockout assistance • Lock repairs and replacements • Door and mechanism repairs All services are subject to availability. ⸻ 2. Pricing • Prices vary depending on the job, location, and time • A quote is provided before work begins • Final pricing is confirmed on-site after assessment. No work will be carried out without your agreement ⸻ 3. Payment Payment is due upon completion of the service. We accept: • Cash • Bank transfer • Other agreed methods Failure to pay may result in recovery action. ⸻ 4. Access to Property By requesting our services, you confirm that: • You are authorised to grant access to the property We may request proof of identity or ownership. ⸻ 5. Liability We take reasonable care when carrying out work. However: • We are not responsible for pre-existing damage • Some damage may be necessary (e.g. forced entry) We will always aim to minimise damage. ⸻ 6. Warranty • Parts may include a manufacturer’s warranty • Any workmanship warranty will be explained at the time of service ⸻ 7. Cancellations • If you cancel after a locksmith has been dispatched, a call-out fee may apply • Repeated cancellations may result in refusal of future service ⸻ 8. Response Times We aim to arrive within estimated times (e.g. 15–30 minutes), but delays may occur due to traffic or demand. ⸻ 9. Use of Website By using this website, you agree: • Not to misuse or attempt to disrupt the website • Not to provide false or misleading information ⸻ 10. Privacy Use of this website is also governed by our Privacy Policy. ⸻ 11. Changes We may update these Terms & Conditions at any time. Updates will be posted on this page. ⸻ 12. Governing Law These terms are governed by the laws of England and Wales. ⸻ 13. Contact Exact Locksmiths Phone: 07770 188815 Website: https://exactlocksmiths.co.uk
